The process of problem solving is subdivided into four phases, each comprising several steps which are interconnected


  • PHASE 1
  • Identification of problem and of objectives Definition of objective Analysis of obstacles
  • PHASE 2
  • Formulation of possible solutions Brainstorming Transforming ideas into solutions
  • PHASE 3
  • Choice, analysis and planning of solution Evaluating efficacy, feasibility and possible consequences Choosing solution Implementation Plan (what, when, how and with what resources)
  • PHASE 4
  • Implementation Execution Plan Evaluation of results